Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Our 7-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we'll happily provide you with an exchange or full refund.
We also offer 1 year manufacture's defect and other damage repair policy.
( we also offer free resizing, polishing and such if needed any time in the future )
If for any reason you are not satisfied you can return any item, without custom engraving and in its original condition, within 7 days of receiving the ring for a refund or an exchange. It's that simple.
On custom orders we have 30% restocking fee.
PLEASE double check that you have entered the address correctly.
It takes approximately 10-15 business days to make the ring and 2-3 days for shipment.
Some countries may have additional fees and taxes for imported goods, that we are not familiar with and are not responsible for.
So please find out about your country's import / export fees that may or may not apply to your order.